Susan Minne

  • UAS Pilot / Technical Writer
  • Cedar Park, Texas, US
  • Sep 30, 2020
Full time 107 Pilot Commercial Pilot Program and Project Management Other

Personal Summary

I am a Public Safety and AUVSI TOP 3 sUAS pilot and a 2020 Women to Watch in UAS Global Award (Public Safety) honoree. I have worked with DPS, Cedar Park HSEM, Austin Fire, and others to produce the Public Safety Unmanned Response Team (PSURT) sUAS program.

As a Community Emergency Response Team Program Manager and Master Instructor, I teach emergency preparedness and train-the-trainer classes to members of the community. I have been involved with Emergency Management for 6+ years as a volunteer.

As a Technical Writer, I am skilled at implementing and managing processes to streamline tasks and projects, with strong analytical, planning, organizational, and time management skills. I am conscientious about meeting deadlines and the ability to work independently or as part of a team. I am self-motivated and a quick learner with the ability to think outside of the box and come up with creative solutions.

I have experience working with people in different countries and time zones and managing both volunteer and paid staff in the private, public, and non-profit sectors.

Work Experience

Sr. Principal Technical Writer
Jan 2001 - Sep 2020 Deltek

(2001 - Present) fulltime remote
I have worked with Deltek for the past 19 years, first as a part time contract technical writer and now as a fulltime employee. Deltek is an international software development company. My focus is project and portfolio management, primarily for government contractors.

I work with agile development, adhering to sprint deadlines and attending scrum and planning meetings. I develop Administrator through end-user documentation and online help. I gather the information that I need from planning meetings, feature descriptions, acceptance criteria, demos, and by interviewing subject matter experts.

I have always worked remotely and currently report to a manager in Makati, Philippines. I have received several commendations within the company. I was named a Deltek Q2 2019 Champion and nominated for the Deltek 2020 President's Club.

Program Manager and Lead UAS Pilot
Jan 2015 - Sep 2020 City of Cedar Park Homeland Security and Emergency Management

I work with the Cedar Park Emergency Management Coordinator as a volunteer and have over six years of experience in emergency management.

As a Public Safety sUAS Part 107 pilot, I assist with Search and Rescue missions and aerial support for SWAT, among other things.

As a Community Emergency Response Team (CERT) Master Instructor, I teach emergency preparedness classes throughout the year and deploy teams to assist where needed.  

In the past few months, I have worked with DPS, Cedar Park HSEM, and Austin Fire RED team to put together the PSURT (Public Safety Unmanned Response Team) program which is now the standard sUAS training program for CAPCOG and several other COGs in Texas.